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Customer Support


Context Help

If you feel lost inside our web hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each page. A popup will show up. It comprises exhaustive information about all the operations that you can carry out on the given page. Each pop-up menu appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a rich array of educational videos explaining how to use our hosting Control Panel. They're made for those of you who want to see how things are being done instead of only reading articles. In this way, everyone can swiftly find their way around our Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the solution you searching for, have a gaze at our extensive FAQ section, which contains questions asked by actual clients and provides practical solutions. We regulary "revamp" our Frequently Asked Questions database with new Q&A's in order to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the FAQ database either, you can touch base with our excellent team of tech support engineers available 24-7 and eager to assist you with any issue. Each support ticket you submit will be replied to within sixty minutes (the average response time being approximately 20 minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 210004

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

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